Casino welcome package

Rich Casino Cookies Policy

This Cookies Policy explains how Rich Casino uses cookies and similar technologies when you visit or use our online casino services. It describes what these technologies do, the categories we use, and the choices available to you.

Rich Casino is intended for people aged 18 years and over in Australia. This policy should be read together with our other website terms and privacy information. For questions about this policy, please use the contact page.

Coin Win Express: Hold the Spin
Coin Win Express: Hold the Spin
Gamzix
Super Pyramid of Gold: Hold & Win
Super Pyramid of Gold: Hold & Win
Octoplay
Better Bass Cash
Better Bass Cash
Jacks
Elephant's Gold: Bonus Combo
Elephant's Gold: Bonus Combo
NetGame
The Epic Win x125
The Epic Win x125
Mascot
Wanted: Dead or a Wild
Wanted: Dead or a Wild
Hacksaw Gaming

Understanding Cookies

Cookies are small text files placed on your computer, tablet, mobile phone or other device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Some cookies remain only while your browser is open, while others stay on your device for a defined period or until you remove them.

Cookies can help Rich Casino operate its website, remember selected preferences, understand how visitors use different pages and present content that is more relevant to users. Similar technologies may include pixels, software development kits, local storage and other identifiers that perform functions comparable to cookies.

A cookie does not normally identify you by name on its own. It may be linked with other information held by Rich Casino where this is necessary for website operation, security, account administration, analytics or other purposes described in our privacy information.

Rich Casino may use cookies for several different purposes. The category and lifespan of a cookie can vary depending on the service, device and settings involved. The main categories are:

  • Essential cookies, which support core website functions, security and account-related processes.
  • Performance cookies, which help us understand website use and identify technical or usability improvements.
  • Functional cookies, which remember choices and enhance the way the website responds to you.
  • Marketing cookies, which may help measure campaigns or deliver advertising and promotional content that is more relevant.

Some cookies may be used for more than one related purpose. Where a cookie is supplied by a third party, that provider may process information according to its own privacy documentation and settings.

Cookies Needed for Operation

Essential cookies are required for important parts of the Rich Casino website to work properly. They may support account sign-in, session management, age-related access controls, responsible gaming features, fraud prevention, security checks and the handling of transactions or requests.

These cookies can also help maintain the integrity of the website by detecting unusual activity, preventing misuse and directing users to the correct version of a page. They may remember information needed during a single visit, such as the current session or selected security settings.

Because these cookies support services that users request, disabling them may prevent access to some features or cause the website to operate incorrectly. Essential cookies are not generally used to create a marketing profile. Their use is focused on providing a secure and functional service.

Measuring Website Performance

Performance cookies provide information about how visitors use Rich Casino. They can show which pages are visited, how users move through the website, whether particular features are functioning as expected and whether technical problems affect the experience.

The information collected may include approximate location, device or browser details, visit duration, page response times and interactions with website elements. These details are generally reviewed in an aggregated or analytical form rather than to identify individual visitors directly.

Rich Casino may use performance information to improve navigation, loading times, content presentation and the reliability of casino services. It can also help us identify pages that are confusing, incomplete or not working as intended. If you decline these cookies, the website should remain available, although our ability to assess and improve performance may be reduced.

Remembering Your Preferences

Functional cookies allow Rich Casino to remember choices you make and provide a more personalised experience. Examples may include language or display preferences, notification settings, selected website options and information about how a particular feature should behave.

These cookies are designed to make repeat visits more convenient and reduce the need to enter the same preferences each time. They may also support optional features that are not strictly necessary for the basic operation of the website.

If you remove or reject functional cookies, certain preferences may not be retained. You may need to configure them again on a later visit, and some optional features may not operate in the way you expect. The availability of a specific preference can depend on your device, browser and the Rich Casino service you are using.

Advertising and Promotions

Marketing cookies may be used to understand the effectiveness of promotional activity, limit how often an advertisement is shown or help deliver advertising that is more relevant to your interests. They can also assist Rich Casino and authorised partners in measuring visits that result from a campaign.

These cookies may record information about browsing activity across websites or services, depending on how the relevant provider operates. They are not intended to reveal your account password, payment details or other sensitive security information through the cookie itself.

Rich Casino will seek any consent required for non-essential marketing cookies through the available cookie controls or other appropriate notices. You can refuse or withdraw permission for these cookies using the choices provided on the website or through your browser settings. Choosing not to accept marketing cookies does not necessarily stop all advertising, but it may make advertising less tailored to your interests.

Controlling Your Choices

You can manage cookies in several ways. Where a cookie preference tool is available on the Rich Casino website, it can allow you to accept or refuse categories of non-essential cookies. Your choices may be stored in a cookie so that the preference tool does not ask you again immediately.

You can also adjust your browser settings to block cookies, delete existing cookies or notify you before a cookie is placed. The steps differ between browsers and devices, so consult the relevant browser help materials for instructions. Some mobile operating systems provide additional controls for advertising identifiers and similar technologies.

Blocking all cookies may affect website functionality. In particular, you may be unable to sign in, maintain a session, use account features or complete certain requested actions. Deleting cookies may also remove saved preferences and require you to make new selections during your next visit.

Your choices may apply only to the browser or device on which they are made. If you use another device, clear your browser data or access Rich Casino through a different browser, you may need to set your preferences again.

Services Provided by Others

Rich Casino may work with selected third-party providers that place or access cookies and similar technologies on our website. These providers may assist with website analytics, security, technical performance, payment-related functionality, advertising measurement or other services required to support the online casino.

Third-party cookies are controlled by the relevant provider and may be subject to that provider's own terms and privacy policy. Rich Casino does not control every aspect of a third party's technology, including its retention periods, processing methods or available settings. We take reasonable steps to use providers that are appropriate for the relevant service and purpose.

A third party may combine information collected through Rich Casino with information obtained from other websites or services, subject to its own practices and any permissions or legal requirements that apply. You can often manage third-party cookies through the Rich Casino preference tool, your browser settings or controls made available by the provider.

External websites linked from Rich Casino may use their own cookies. This policy does not govern websites that are not operated by Rich Casino, so you should review their privacy and cookie information before using them.

Changes to This Policy

Rich Casino may update this Cookies Policy when our website, technologies, service providers or operational practices change. We may also revise it to reflect developments in applicable requirements or to make the information clearer and more accurate.

When changes are made, the updated version will be published on the relevant Rich Casino website page with a revised effective date where appropriate. The new version will apply from its stated publication or effective date unless a different arrangement is explained.

We recommend reviewing this page periodically so you remain informed about how cookies are used and how your choices can be managed. If a change requires a new or renewed consent choice, Rich Casino will provide an appropriate notice or preference mechanism.

Last updated: